Interpersonal and Intrapersonal Relationships and Communication
R950,00Price
Interpersonal and intrapersonal communication are two distinct but complementary aspects of communication. Interpersonal communication is the process of exchanging, ideas, information, and feelings between two or more people while Intrapersonal communication is the process of reflecting, thinking, and making decisions within one's own mind.
Working in the health industry can be stressful. This is especially true working in sales where you will feel the pressure of making sales.
In this module you will be learning about how to manage relationships with customers and colleagues, how to behave in situations where people are different from yourself and most importantly how to manage your time and stress.
What you will receive?
- Knowledge Module Learner Guide
- Access to Self-Paced Online Learning
- Certificate of Completion for each Knowledge Topic
Modules
- Social Protocols
- Stress Management
- Time Management
Special Features
The following are included:
- Test your-self quizzes along the way to cement your learning and build confidence
- Enjoy practical tips from a time management master.
- Gain personal time management knowledge by completing a personal time management questionnaire.
- Stress management resource guide which includes:
- A personal stress profile
- A stress scale for adults
- A questionnaire to identify symptoms and sources of stress at work
- Questionnaire to identify your responses to work stressors
- Burnout questionnaire
- Guidance on doing a stress diary
- Social protocol resource guide which includes:
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- Meet the Mentor Video Interview