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Selling Skills

Format
Duration
Selling Skills

Get sales results in real life or through virtual health products selling.

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What you will receive
Number of Modules :
Four interactive self-paced on-line learning modules
Module Video Presentations :
One video presentation per module
Additional Facilitator Videos And/Or Audios :
Three additional learning videos and an animated role-play teaching video
Course Description

Get sales results in real life or through virtual selling with this essential health products Selling Skills course whether you are a seasoned pro or new to the role of a health products sales representative.

Course Overview

The meaning of Targeted Selling is to be ‘spot on’ with specific tailor made sales messages to each HCP that you are selling to. You will be able to implement competencies unique to modern day selling in the healthcare industry being:

Module 1A: Prepare to Sell

Learning outcomes

  • Define and understand targeted selling.
  • Compare and contrast targeted selling with other types of selling.
  • Know and apply principles of setting pre-call objectives.
  • Understand and apply the concept of primary and secondary objectives.

Module 1B: Influential Virtual Selling

Learning outcomes

  • Compare and contrast virtual vs. IRL selling.
  • Apply sales techniques and behaviours in a virtual setting
  • Know the market leaders for virtual sales interactions.
  • Know how to schedule a meeting on Zoom and Teams.

Module 2: Sell to/ Call on the Health Care Practitioner (HCP)

Learning outcomes

  • Identify and qualify the needs of the HCP using the techniques provided.
  • Address customers’ needs by listening, probing, observing, and presenting.
  • Identify and handle objections.
  • Learn how to see objections as opportunities
  • Verify that the HCP needs have been met.
  • Identify closing signals and close the call.

Module 3:  Follow up after the call

  • Determine – did I achieve my objectives? Did I move my business forward?
  • How to do an effective post call analysis and plan the way forward with each HCP
Who should take this course?

This course is ideal for you if you want to:

  • Present yourself in a secure and confident manner when presenting your products to the HCP in real life or in the virtual setting
  • Learn how to handle objections and turn them into opportunities
  • Understand more about appropriate and inappropriate questioning to understand the real needs of your customers
  • Learn to deliver anticipated, personal and relevant messages to the HCP.
  • Build effective professional relationships with your customers
  • Understand how to move your business forward with an action orientated close at the end of each interaction with a HCP.
  • Know how to get sales results
Special features

The following are included:

  • Audio lessons on a number of key objections raised by health care practitioners.  Clear steps on how to handle these specific objections
  • Interactive online drawing boards to edit and save for yourself
  • Animated role-play teaching video
Overall learning outcomes

By the end of this course, you will be able to:

  • Make all preparations required before contacting the HCP in order to be ready to sell.
  • Know and apply skills to successfully call on the HCP.
  • Know and apply what you need to do after the sales call.
Course Reviews
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Certificate of Completion on achieving 80% for the knowledge questionnaire test.
Price
R 850
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