Ethics and Marketing Code competencies that you will be learning about in this program:
Module 1: Ethical Behaviours
Learning outcomes
- Know how to respond to ethical dilemmas.
- Display compliance with the SA Code of Marketing Practice.
- Apply the values of a professional ethical value system to all interactions with customers.
- Refer situations outside your own scope of competence to an appropriate source.
Module 2: YOU as a professional person
Learning outcomes
- Accept responsibility and accountability to ensure that you act every day according to Marketing Codes and related laws.
- Identify and assess opportunities for personal development.
- Identify recent developments in the field and apply those to your day-to-day activities.
Module 3: Be an advocate for patient’s rights
Learning outcomes
- Ensure that your own actions always promote and protect customers (patients and HCPs) rights.
- Identify and resolve conflicting loyalties in terms of professional ethical values.
- Refer conflicts between your own principles and professional requirements in good time.
Module 4: Patient Confidentiality
Learning outcomes
- Understand the importance of patient consent.
- Explain the consequences of breaking confidentiality.
- Conduct your behaviour in a manner that promotes confidentiality of client information.